How to Kill Windows Scam Messages

A friend of mine called me for help with her Windows notebook. It had started talking to her about all the possible problems! It wanted her to call a toll-free number for assistance.

I told her to hang up on callers and close down the browser tab. The problem persisted.

So I looked up an answer and found at Bleeping Computer.com. Whether Mac, Windows, or Linux; that is a great name for a help site. 

Anyway, the first thing I did to shut up the message was to execute a classic Windows three-finger salute. In Windows 10, you get a choice of options, including the Task Manager. I checked for running apps. Only her Chrome browser was running, yakking away.

I shut down her Chrome  browser and that quieted the computer. 

I next went to Bleeping Computer’s topic for deleting and squashing scam messages. Click on this link to get to that tutorial.

They recommend two apps, which they keep on-site. 

The first is RKill to take care of any malware processes still running after you shut up your browser.

The second is MalwareBytes 3, which did a terrific job of cleaning out my friend’s Windows laptop.

Now how’s Bionic Burton doing?

Tom Briant

Editor, MacValley Blog